Creating a continuum of care that goes beyond treatment to life transformation

When Prayas launched in 2019, Basera set out to redefine what support looks like for people living with HIV (PLHIV). We knew treatment alone wasn’t enough—PLHIV need mental-health support, entitlement navigation, and a community that holds them up. From our Noida anchor, Basera’s counsellors and peer navigators conducted home visits, offering adherence coaching, psychosocial counselling, and assistance in securing nutrition and social-protection schemes.

Within two years, Prayas had engaged 1,500 PLHIV—80 percent of whom achieved and maintained viral suppression through our integrated model. We convened district policy roundtables with NACO and local officials, surfacing bottlenecks in ART supply chains and advocating for streamlined referral systems. Prayas’s community-led monitoring mechanism flagged challenges early, allowing us to adjust outreach tactics in real time.

The emotional core of Prayas is the peer-led support groups. In weekly circles, PLHIV share triumphs and fears, learn treatment literacy, and receive practical guidance—everything from grocery vouchers to legal advice. These groups have become safe havens, replacing isolation with solidarity.

Impact Snapshot

• 1,500 PLHIV counselled and supported
• 75 percent treatment adherence rate
• Four policy roundtables with government stakeholders

Prayas proves that holistic care—medicine and community, policy and compassion—drives lasting well-being.